Links to this issue's topics:
SuperSearch
-- a HOT new add-on for GoldMine, FREE for registered
users!!
eMarketing With GoldMine
-- a New One-Day Workshop
Why
Host Your Own Data When You Can Take Advantage Of ASP Technology?
CCC
Partners with SalesNet !!
CCC
Presents the Business Improvement Seminar Series
CCC's
Referral Plan Can Be a Profitable Experience
BounceLinker Can Solve the Curse of the Inbox From Hell
Tech-Talk
-- Read This Before You Upgrade to Word 2003 (Beta)
We Wander the Web (Weblinks You Should Know)
Upcoming Training Dates
Hardware Services Including News About
Our New Asset Tracking System
The New LeaDS Management
System -- Do You Know Where Your Leads Are?
Newsletter Archives
SuperSearch for GoldMine™
allows a GoldMine User to search for Contacts in BOTH the Main Contacts
Area of GoldMine AND the Contacts Tab area of GoldMine at the SAME TIME
using ANY portion of the name !!
SuperSearch for GoldMine™
was developed by the technicians at Computer Control Corporation to
solve a problem that has plagued GoldMine users for years -- the inability
to search for both primary and additional contacts at the same time.
You could search for Primaries or for Additionals but not for BOTH AT
THE SAME TIME -- that is until SuperSearch! The Results Window (see
screenshot below) shows you if the Contact Type is Primary or Additional,
so you'll know where to look when you move to that record in GoldMine.
Click
here for more information and download instructions.
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To Top
Included in GoldMine
Version 6 are some new, very powerful eMarketing capabilities. Coincidentally,
there are some important decisions to be made setting up your GoldMine
to take full advantage of these eMarketing capabilities.
The purpose of
this one-day workshop is to identify the new eMarketing features
in Version 6, and give you the
skills to take optimal advantage of them.
Several very handy pieces of eMarketing development software will be included,
along with a good deal of "hands-on" development time.
Topics include:
- Optimizing your
GoldMine for eMarketing
- Processing
Web form requests
- Creating HTML Templates
- Defining your recipients
- Rules of the
Road
- Performing the
e-mail merge
- Increasing response
rate (best practices)
- Processing the
responses
- GoldMine E-mail
Rules
Click
here for details, dates and to register.
Back To Top
 A
Word From The President
Why
Host Your Own Data When You Can Take Advantage Of ASP Technology?
It's becoming harder
and harder to ignore the Internet. None of us can live without e-mail,
at least some occasional web surfing and, of course, my personal
favorite, eBay. The CRM industry did its best to ignore the growing
trend of outsourcing the hosting of the data and accessing that data
via the Internet. The time has come for all of us to understand when
it is and is not appropriate to consider a hosted solution.
Hosted (or ASP)
solutions are appearing everywhere. Salesforce.com, Salesnet, NetLedger,
Sage CRM, UpShot, ... Almost every mature CRM vendor that originally
developed a client/server application before the Internet became
such a force, is now developing or talking about developing an Internet
based solution. Well, maybe not all of them.
We can't wait any
longer. Too many of you are telling us it's time to take that quantum
leap. And, we've heard you. We have scoured the world for the best
of the ASP solutions. So, if you find yourself with:
- a team that
isn't always physically connected to the server
- with a need
to access your data from a wireless PDA
- or to smoothly
integrate with Outlook or a mid-market accounting solution
- an IT staff
that doesn't need any more software to support or has a limited
budget
- a serious need
to get up and running quickly (literally in minutes)...
...then it's time
to consider an Internet-based, hosted solution. It's like renting
the software instead of buying it. It's like renting a team of geeks
instead of hiring them. It's like letting someone else worry about
the care and feeding of the system so your guys can just go sell
things. Hmmm. Sounds like a plan to me. Check out the information
we are providing below regarding Salesnet.
It's the first of the ASP systems we are taking on. It's a brave
new work.
Click here for
more info.
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CCC
Partners with SalesNet !!
You're only as good as your last deal. Salesnet is the award-winning,
patent-pending, process-centric Customer Relationship Management (CRM)
solution that keeps your entire team on track.
Research shows high growth companies most commonly identify scalable,
repeatable sales processes as the primary key to success. Salesnet has always believed in the power of process and we've made it the cornerstone
of everything we do. We've created and host CRM software that has helped
companies turn process into profit and achieve as much as 60% increases
in profits. We can help you too.
Here are some other things you should know about Salesnet's solution:
Hosted
Model -- You don't need an IT team to support it, there's no
expensive hardware to purchase and it takes days/weeks to get up and
running, not months or years. And if you need help defining your business
processes, we have professional services that can get you there fast.
Fully Adaptable -- It is designed to be the most flexible CRM system
on the market, easily adapting to the way you sell. It uses fully customizable
workflows and for today’s real-time enterprise, access is available
offline, online, and via an array of mobile tools so your team can
always work on the fly, even directly from client meetings.
Built to Grow -- It is the system you grow into, not out of. Salesnet offers an easy-to-use interface with deep functionality that is fully
customizable to continually meet unique business needs. We also implement
new capabilities every 60 to 90 days, which is faster than any other
CRM vendor. Our frequent technology release cycles mean we're always
focused on bringing what you need to sell more, faster and smarter.
Click
here for more info.
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 Presents the
Business Improvement Seminar Series
CRM (Customer Relationship Management) continues to be a very
misunderstood business concept. At CCC, we harness CRM and
put it to work for our clients. We’re
presenting three complimentary seminars, overviewing important CRM topics.
Seminar
#1: eMarketing & CRM
90 minutes packed with information on designing, implementing and
processing e-mail marketing campaigns. Topics include:
- Defining the
Right Recipients
- Creating
HTML E-Mails & the “Merge”
- Handling
Bouncebacks, “Opt-In’s” and Opt-Out’s”
- Designing & Initiating
DRIP Campaigns
|
Business
Improvement Seminar Series
#1
eMarketing & CRM
October 22, 8:30 AM and October 23, 3 PM
35 Cold Spring Road, Building 200, Rocky Hill, Connecticut
#2 Client
Retention Powered By Technology
Coming in November
#3
Web & Wireless
CRM
Coming in December
Register
Today For One Or More: 860-529-6232 * sales@ccc24k.com
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The
Referral Plan
Several
years ago we had a client referral plan that worked rather well,
but was an administrative problem at times. We are now re-instituting
this plan with a little help from our technology.
Any client in good standing can send us a referral. If we close some
business with this new client, you are entitled to 5% of the initial
order. You can opt for one of several payment methods.
How to send us a referral:
- there
is a referral form on our website that
you can fill out and submit (this is the best way)
- a referral
can be e-mailed to us at sales@ccc24k.com
- a referral
can be phoned in or relayed in person to Joel Scott at 860-529-6232
Your options for being paid:
We only pay
referral fees once we close the initial business and get paid ourselves.
Once that happens you will receive payment in the one
of the following ways (at your option):
- Direct payment
to your company
- Direct payment
to you personally
- A credit applied
to your account with us
- A credit to
the company you referred
- No fee required.
Resolution of Potential Problems:
- Sometimes
more than one client refers us to the same business. When this happens,
the first person (company) that sent in the referral
gets the fee. Occasionally we split it. We decide.
- Sometimes
we get a referral to a company with whom we are already working.
In this case no fee is paid. Sorry.
- If the initial
business is under $100, we do not pay a fee. Send us bigger leads!
The average referral fee is around $400. We would like you to get
as many of these as possible. It helps us and presumably works for
you as well.
Back To Top
 BounceLinker
Can Solve the Curse of the Inbox From
Hell!
BounceLinker is the most comprehensive add-on tool for GoldMine for
handling your bounceback emails. (BounceLinker
now handles remove/unsubscribe emails, too!!)
* Automate the linking of bounceback emails to the correct contact
in GoldMine
* Update fields or schedule a pending activity to notify users that
the records need attention
* It is no longer necessary to manually search email text to try
to find the contact in GoldMine.
* Everything is done automatically.
Click here for
more information about BounceLinker.
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To Top
Tech-Talk 
Please be aware that FrontRange has conducted preliminary
testing of the GoldMine Link to Word using Word 2003 (Beta)
and the current results are
not positive.
If
you are a Microsoft Beta site and are upgrading to Word 2003 Beta,
you need to be aware that the GoldMine Link to Word functionality
will no
longer be available to you.
FrontRange plans to support Word 2003 in the future, however,
please be advised that support for this version may not
become available until after Word
2003 is released to the general public.
If you are planning on upgrading at its release time, and
rely on the
GoldMine Link to Word for your business processes, we strongly
encourage
you to contact the FrontRange Tech Support team via phone to
check the compatibility status prior to upgrading.
Follow
this link to learn more about new features in GoldMine 6.0.
Back To Top
We
Wander the 
We wander the Web to identify very helpful (and sometimes, very esoteric)
websites.
1. A Great CRM Resource
Customer Management
and Advice, a great portal to interviews and articles with and by
industry experts.Select from Community, Marketplace, News and Comment.
Well laid out and chock full of good, contemporary CRM information.
http://crm.insightexec.com/
2.
Cheap CD's
Don't
swipe music! There are a lot of musician's out there struggling to make
a living by making great music. They deserve our support.
Enough soapbox -- this site has a great library, is easy to search,
and the prices are very competitive. Feed a musician, buy a CD.
http://cheap-cds.com/surf/home Back To Top
 |
Training Center of the Year
Upcoming
Training Dates |
This is the schedule for the
Rocky Hill, Connecticut Training Center.
Click
here to Register.
Click
here for detailed Course Descriptions.
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Did you know Computer
Control Corporation does hardware and networking? Keep
us in mind when purchasing or servicing computers, printers, or
networks
for your company.
Corey
Constantine, our new hardware tech, is developing an Asset Tracking
Program that we'll be offering to our clients very
soon. Basically, we'll do a detailed inventory of your network. The
program stores detailed info on servers, workstations,
printers, other peripherals and software. Our techs will run
a report based on the inventory and provide you with a complete system
analysis. Could your server use a memory upgrade? Got a printer
that has an outdated driver? Running version 3.2 of a software application
that's now up to version 6.4? The analysis will help you easily
allocate budget resources where they're
needed
most.
Contact
Corey for more information.
Click
here to send the hardware guys an e-mail.
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