|
Links to this issue's topics:
Announcing
Our New CRM Referral Program
CCC Awarded Sage
President's Club Status
Digitell: Our Second Sage CRM Case
Study
GoldMine
Corporate Edition 6.6 is Now Available
eMarketing
With GoldMine -- a Powerful One-Day Workshop
Tech-Talk -- Sage CRM 5.6 and GoldMine
6.5
We Wander the Web (Weblinks You Should Know)
Upcoming Training Dates
Hardware Services Including News About
Our New Asset Tracking System
Newsletter Archives
 |
A
Word From The President --
Announcing Our New CRM Referral Program |
Our
best source of business has traditionally been referrals from
existing clients and "friends of the family." We
have decided to formalize a referral program and provide the
kind of incentive that everyone likes - money.
Scheduled for official release on September 15th, our new
technology driven system will feature:
-
a web-based form for you to enter your referrals
- a
password-protected area for you to keep track of our progress
on each referral you have submitted
- a
substantial financial incentive for you once we close
each deal you've referred.
But,
don't wait 'til the 15th if you have a referral for us right
now. We can accept referrals manually until the system is
ready. We're looking for 300 Referring Partners, with the
usual 20% really actively working in the system. Anyway, that's
what we expect and we are well on our way to accomplishing
this. We still need you though.
The average Sage deal (and those are the ones we're really
targeting here) nets a referral fee on the order of $4,000.
So, we aren't fooling around.
By the way, we will include a short, relatively painless training
session so you know exactly what we are looking for and what
you should be looking for. I hope you take advantage of our
program.
Back
To Top
 |
CCC
Awarded Sage
President's Club Status |
President's
Club status is awarded to the top Sage resellers
worldwide. Since joining Sage in October of 2003, Computer
Control has climbed the Sage ladder very quickly.
President's Club status is an
honor awarded to the highest level resellers among the 5,000
registered Sage Business Partners.
Joel
Scott, CCC's President said, "Receiving the Sage President's
Club Award in our first year is a testament to the effect
of assembling a team of the best and the brightest and then
focusing that team on a single goal - bringing a quality CRM
system to our clients. We are thrilled to be part of this
elite group."
Sage
CRM is a web-based, hosted or on-premise CRM system that targets
small and mid-market companies. In the past year Sage CRM
has garnered many industry awards, as has its new President's
Club member, Computer Control Corporation.
Sage CRM provides businesses with hosted and on-premise
customer relationship management functionality that includes
bi-directional integration with back office accounting as
well as a unique level of integration with Microsoft®
Outlook® allowing full access to CRM information
from within Outlook.
Click
here for more information on Sage CRM.
Back To Top
Digitell: Our Second Sage CRM Case Study
Read
All About It!
Read
our first Sage CRM Case Study: MediaWeave
 |
GoldMine
Corporate Edition 6.6 is Now Available!
Along With a Couple
of Very Cool Enhancement Tools |
GoldMine
Corporate Edition 6.6
Based on
your valuable feedback we've developed some exciting new features
for GoldMine Corporate Edition. We believe these features
will enhance your experience with GoldMine and help you gain
greater benefits from its rich functionality.
These
new features include:
- Campaign
Management Center - Build and manage marketing
campaign task lists to track activities you want executed
and the contacts you wish to touch.
- Web
Import Deployment Tool - Set up and configure
a web import to capture important data from your website
and bring it directly into GoldMine.
- Leads
Management Center - A centralized location
to access a common set of tools to help you manage contacts
and leads more effectively.
- Opportunity
Manager - Customize the Opportunity Manager
exactly the way you want it to work - add and re-label
fields, reorder tabs the way you want them to appear -
and delete the ones you don't want to appear.
Click
here for more information and to order.
Introducing GoldMine® Integration Services
for Microsoft® Outlook®
We've
listened and we know how frustrating it is for GoldMine users
to not have a complete view of email correspondence created
in Outlook, so we're excited to announce the NEW release of
GoldMine® Integration Services for Microsoft®
Outlook®.
With
GoldMine Integration Services for Microsoft Outlook your entire
company will have access to every email that has been sent
to any contact -- so everyone is on the same page with that
contact!
With
GoldMine Integration Services for Microsoft Outlook, you can:
- Launch
Contact in GoldMine: Brings up GoldMine and opens
contact linked to the current highlighted email (if linked).
- Link
Received and Sent eMail Messages to GoldMine Contact:
Searches GoldMine database for sender's email address
and links message.
- Create
a new Contact and Link eMail Message: Allows
user to create new GoldMine Contact record, and links
email to it.
- Automate
Linking of eMail Messages: Automatically link
all messages from a particular email address to the corresponding
GoldMine contact.
- Access
GoldMine Contacts via Outlook Address Book: Send
an email from Outlook to any contact in the GoldMine database.
Bridge
the gap between GoldMine and Outlook and start spending more
time selling and less time duplicating your efforts!
Click
here for more information and to order.
Real-time contact management for your mobile sales force with
GoldMine® Mobile Edition.
We
know how frustrating it can be when you're on the road and
you need information from your GoldMine database. Booting
up your laptop for the information isn’t always convenient
or quick – but now all of that has changed!
We
are pleased to announce the release of GoldMine Mobile Edition
– a powerful contact manager that provides real-time
mobile access to the GoldMine application from any connected
mobile device.
And, unlike other applications of its type, GoldMine Mobile
Edition delivers real-time data. No syncing is required and
no memory on your mobile device is used. The best part is
your data is not stored on the device so even if you loose
it your data remains secure in your GoldMine database.
With
GoldMine Mobile Edition your mobile sales force can:
- Get
real-time access to client contact information, as well
as their calendar, activities, tasks, to do list and opportunities
- Add
or edit contact details
- Schedule
new activities and add notes so everyone in your organization
is current and on the same page
- Access
real time data and not have to worry about synchronizing
GoldMine
Mobile Edition means you have an edge over the competition
and an edge in the field.
Click
here for more information and to order.
Back
To Top
Included
in GoldMine 6.x are some new, very powerful eMarketing capabilities.
Coincidentally, there are some important decisions to be made
setting up your GoldMine to take full advantage of these eMarketing
capabilities.
The
purpose of this one-day workshop is to identify the new eMarketing
features in Version 6, and give you the skills to take optimal
advantage of them. Several very handy pieces of eMarketing
development software will be included, along with a good deal
of "hands-on" development time.
Topics
include:
- Optimizing
your GoldMine for eMarketing
-
Processing Web form requests
- Creating
HTML Templates
- Defining
your recipients
- Rules
of the Road
- Performing
the e-mail merge
- Increasing
response rate (best practices)
- Processing
the responses
- GoldMine
E-mail Rule
Click
here for details, dates and to register.
Back
To Top
Tech-Talk*
*For our Sage CRM clients, here's
a Tech-Talk section specifically for you.
We're
implementing several new Sage CRM systems, and we'll be
reporting right here on tips and tricks regarding this powerful,
web-based CRM application.
Inserting
Custom Fields Into a Template
Our Doug Castell has come up with a powerful way
to add custom, user-defined fields to Sage CRM template
documents. He's composed a pdf with detailed instructions
and several screenshots to take you through the process. If
you'd like a copy, click
here to e-mail a request. We'll quickly reply to your
e-mail with the pdf attached.
Displaying
Custom Field Views As Toolbar Menu Items
From
Bob Gannett of Harbornet via our Data Diva, Jill Messier:
If
you've added additional Field Views as GoldMine customizations,
you know that you can display those Views by right-clicking
under the Fields Tab and selecting the desired View or scrolling
to the second-tier of Tabs and selecting the View by its specific
Tab. There is a way to get to Views more quickly and efficiently,
however. Views can be added as Menu Items. They will be displayed
to the right of Help in the menu at the top of the
screen (as shown below).
This option needs to be enabled by a User with Master Rights.
Click File|Configure|Users' Settings. Select the
User for whom you'd like to add this feature. Click Properties.
Select the Menu Tab and click the Expand
button. Scroll down to the Record Details menu item
and click the Resize push pin to change it from green
to red. Click OK to close the Properties menu and
click Close to exit the Users' Settings window.
The
next time the User logs into GoldMine any Fields Views will
be displayed as menu items.
Back
To Top
We
Wander the 
We wander the Web to identify very helpful (and sometimes,
very esoteric) websites.
1.
Our
New CRM Coalition
We're proud
to have recently unveiled CRMworldclass
-- a coalition of business specialists with a spectrum of
skill sets, all aimed at optimal business solutions. Check
out our new website and let us know if we (or any of our affiliates)
can help your business grow.
www.crmworldclass.com
2.
Want
an Easy Way to Share This Summer's Vacation Pictures? Try
OFOTO!
When
our Joel Scott recently returned from a trip to France and
England, he had a photo album ready for us to view his trip.
He claims it's a technique he learned from a crony at GoldMine.
He used OFOTO, a web based service (from
Kodak) that allows you to very easily create online photo
albums from your digital pictures. The site is thoughtfully
designed, you can get what you need quickly.
There
is a free download available
of their latest
software which you can use with any camera to easily print
pictures. There is also a way to purchase prints from online
albums. What a great way to share pictures with friends who
took the trip with you and who might want to get prints of
certain pictures from the album you posted!
www.ofoto.com
By
the way, if you'd like to view Joel's album (and see OFOTO
in action), click
here --
you may have to create a username and password, which you
can then use on any subsequent visits to OFOTO.
Back
To Top
 |
Training Center of the Year
Upcoming
Training Dates |
This is the schedule
for the Rocky Hill, Connecticut Training
Center.
Click
here to Register.
Click
here for detailed Course Descriptions.
 |
The First Recognized Training
Center for Sage CRM
Upcoming
Training Dates |
This is the schedule
for the Rocky Hill, Connecticut Training
Center.
| |
July |
August |
September |
|
Sage CRM Sales |
|
|
14th |
|
Sage CRM Marketing |
|
17th |
|
|
Sage CRM Customer Service |
13th |
|
|
| Sage
CRM Admin |
28th |
|
|
Click
here for more information on Sage CRM Training offerings.
Back
To Top
Did
you know Computer Control Corporation
does hardware and networking? Keep us in mind
when purchasing or servicing computers, printers, or networks
for your company.
Click here to send the hardware
guys an e-mail.
Back
To Top |
